Last updated 2 October 2026
Shipping & Delivery Policy
Smart CRM is online software. There are no physical goods and nothing is shipped.
1. Delivery
- The Service is delivered digitally through your web browser at smartcrm.deepakts.com.
- Your account is available immediately after you sign up.
- After a successful payment, your plan is activated automatically, usually within a few minutes, and you can see it under Billing in the app.
- No shipping charges apply.
2. If your plan isn’t activated
If your payment succeeded but your plan isn’t active within 24 hours, email smartcrm@gmail.com with your workspace name and the Razorpay payment ID. We will activate it or refund the payment, as described in our Refund & Cancellation Policy.
3. Contact
- Email: smartcrm@gmail.com
- Phone: +91 85906 41172
- Website: https://smartcrm.deepakts.com